This is the first week of Etsy's Holiday Boot Camp. Really it's close to the end of the first week. Holiday Boot Camp is a weekly letter of tips, suggestions, and homework to do for each week. A lot of shop owners are joining in from previous years, while some [like myself] are new to this adventure.
One of the suggestions was to tell all of our friends about it. Mostly I think to hold ourselves accountable. So I wanted to tell y'all. I promise myself that I will finish this and all the tasks at hand. This holiday season I am going to launch new products every week. Some holiday themed and some everyday use, all of which will make great holiday gifts! If a customer or potential costumer convo's me with a question, then I will answer them as quickly as possible. If an issue arises with a damaged or lost item, I will happily fix it as fast as I can. I will offer gift wrapping and express shipping in my a la carte section to provide my customers with the best of the best. I will have the best customer service and not just during the holidays! I plan on working out the date cut offs for custom orders, domestic shipping, and international shipping for Christmas & Hanukkah.
Those are my promises. I hope you'll all hold me to them! One of the other important suggestions was to get a Boot Camp Buddy. Kathy of ArtbyKC, contacted me to be buddies. Y'all remember her from the cute quilted wallet review right? Yeah, I thought so. I am super excited to be teamed up with her. I know together we will rock this holiday season!
Oh, and since I love y'all to pieces.. be on the look out for exclusive coupon codes this holiday season!